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ORDER & DELIVERY

When will I receive my order?

Delivery takes 3–7 business days across India.

How can I track my order?

Tracking details will be shared via SMS/email after dispatch.

Do you deliver all over India?

Yes, we deliver across India.

What are the shipping charges?

Free above ₹299, otherwise location-based charges apply.

 

What if my order is delayed?

Contact our support team for quick assistance.

ORDERING & PAYMENT

What payment methods are available?

UPI, Debit/Credit Card, Net Banking, Wallets.

Is Cash on Delivery (COD) available?

No, we accept prepaid orders only.

Is online payment safe?

Yes, all payments are secured via Razorpay.

Can I cancel my order?

es, before the order is shipped.

Will I get a payment confirmation?

Yes, instantly via email/SMS.

RETURN / REPLACEMENT

Do you offer returns?

No return, only replacement available.

What is the replacement period?

Within 3 days of delivery.

When is replacement applicable?

For damaged or wrong products only.

What proof is required?

Unboxing video may be required.

What after 3 days?

Covered under brand warranty.

REFUND

When will I get my refund?

Within 5–7 business days.

How will I receive refund?

Same payment method used during purchase.

When is refund applicable?

If replacement is not possible

Can refund be delayed?

It may depend on bank processing time.

Who to contact for refund issues?

Contact our support team.

SUPPORT

How can I contact support?

Call or email us anytime during working hours.

What are your working hours?

Monday–Saturday, 10 AM to 8 PM.

Are your products genuine?

Yes, 100% original products.

Do products have warranty?

Yes, as per brand warranty.

Where is your store located?

Betma, Indore, Madhya Pradesh.