Last updated: 24/03/2026

This Refund & Returns Policy describes the terms under which Pragatikart (“Company”, “we”, “us”, or “our”) handles returns, replacements, and refunds for orders placed on https://pragatikart.com (“Service”).

By placing an order on our website, you agree to this policy.

Interpretation and Definitions

Definitions

Company refers to Pragatikart (Pragati Electronics and Electrical).

Website refers to Pragatikart, accessible from https://pragatikart.com

Service means the Website.

Product means any item purchased from our website.

You means the customer placing an order on our Service.

Return Policy

We follow a No Return Policy.
Products once delivered cannot be returned.

Replacement Policy

We provide replacement under the following conditions:

  • The product is damaged during delivery
  • A wrong product is delivered

Replacement Window

  • Replacement request must be raised within 3 days of delivery

Conditions for Replacement

  • Product must be unused and in original packaging
  • All accessories, manuals, and invoices must be included
  • Unboxing video may be required as proof

After Replacement Period

After 3 days of delivery, any issue will be handled under the manufacturer’s warranty/guarantee, if applicable.

Refund Policy

Refunds are applicable only in the following cases:

  • If replacement is not available
  • If the product is out of stock for replacement

Refund Process

  • Once approved, refunds will be processed within 5–7 business days
  • Refund will be credited to the original payment method

Non-Eligible Cases

Replacement or refund will not be applicable in the following cases:

  • Used or damaged products after delivery
  • Physical damage not reported within 3 days
  • Missing original packaging or accessories
  • Change of mind or wrong order placed by customer

Cancellation Policy

  • Orders can be cancelled only before dispatch
  • Once shipped, orders cannot be cancelled

Contact Us

If you have any questions regarding this policy, you can contact us:

Email: support@pragatikart.com
Phone: +91 7697247383
Address: Shop No. 01, Dhar Road, Betma, Indore, Madhya Pradesh – 453001
Country: India